Constant customer contact.

KC Local is Kelly Canyon in every guest's pocket: a direct line between the resort and the people who ski it, in both directions, all season.

The problem

A guest's relationship with the hill used to be a ticket window and a website they checked once. Conditions change by the hour, and the resort had no direct way to tell the people who'd care most.

What we built

Live conditions: Open runs, open lifts and today's conditions, straight from the resort.
Trail map and events: A trail map and an events calendar that are always current.
Push notifications: The resort can reach every guest directly on a powder day, before an event or when a lift reopens.
Chat with us: Guests message the resort and get an answer from a real person on staff, not a bot.

The result

Contact both ways

The resort reaches guests without waiting for them to check a website, and guests reach the resort without calling the front desk.

Built to travel

The same foundation now runs a second resort's guest app.